I'm writing this review and I really don't have anything personally against them. They came to my door 2 years ago and provided me with fasle and misleading information about the tankless water heater.
These false information caused a lot of damage and I'm currently in the process to take them to the court. The sales person Neha came to my door and offered me a tankless water heater. I asked her about the term of contract, she said standard like any other company. They provided me with one paper of the contract which doesn't include the lenght of the contract.
I discovered later that the contract for 15 years. Reliance and innercare provide 7 years and cheaper than this company. Imperial is a contractor to Gasco energy which is the same address and the same owner. It is very confusing and both of them are partners with this scam.
$1700 tankless water heater from Home Depot, they ask for $5200 buyout after 2 years of paying $62 around $1500. Avoid those 2 companies Imperial and Gasco.
I'm currently taking them into a small claim court. Absolutely Ripoff.
Review about: Imperial Energy Of Canada Water Heater Installation.
Reason of review: Not as described.
Monetary Loss: $5200.